Supporting students affected by COVID-19 exam cancellations

Message from OCR

20 March 2020

We’re committed to supporting schools and colleges and students through this challenging time. As you know, exams this summer have been cancelled due to coronavirus. Our aim is to help all students to progress.

We’ve summarised the key details from the Department of Education for you here:

  • We’ll give students grades this summer which fairly reflect the work they have put in.
  • Grades will reflect performance as fairly as possible and ‘be indistinguishable’ from grades given to students in other years.

GCSEs, AS and A Levels

  • With the other exam boards and Ofqual, and together with teachers’ representatives, we’re going to agree a consistent approach to how grades are calculated.
  • We’ll ask teachers to tell us the grades students would have got if they had sat exams.
  • They can take into account evidence such as mock exams and non-exam assessment.
  • We’ll then use data, such as prior attainment, to decide on a final calculated grade.

Vocational Qualifications, including Cambridge Nationals and Cambridge Technicals

  • We’ll be working with other boards and with Ofqual, to agree an approach to ensure no students are disadvantaged.
  • We’ll use the best available evidence, which could include assessments that students have already completed, to confirm final calculated grades.

Your results

  • We’ll aim to give students calculated grades by the end of July.
  • Students should be assured that these grades are indistinguishable from those given in other years.
  • Universities have been encouraged ‘to be flexible and do all they can to support students and ensure they can progress to higher education’.

Further steps

  • There will be opportunities to sit exams early in the autumn term, or in summer 2021, if students are not happy that their grade reflects their performance.
  • If students don’t feel the right process has been followed in their case, there’s an option to appeal.

Supporting you

We know this is an unsettling time for students and teachers and we want to assure you that we will do everything we can to provide the information you need about our approach and the actions you need to take over the coming weeks and months.

Please keep checking the school webpages and awarding body webpages for updates.



Exam Resit Forms & Fees

Re-sit Form

19.20 Exams Fees

Exam Results & Post Results 

Students must collect their results in person or complete an ‘AIR’ form giving their permission for their results to be emailed to them or collected by a nominated third party with photo ID.  Results will not be issued over the phone under any circumstances.

Alternative Issue of Exam Results Form

Summer exam Post Results services closes on 20 September – all forms must be with the Exams Office by 19 September. For November and January deadlines please contact the Exams office.


2019 Post-results services deadlines, fees and charges template

Examination Certificates

Certificates from the Summer 2019 examinations will be available for collection from the main school office from December 2019.

If you are unable to collect these in person, you can authorise a 3rd party to collect them on your behalf. Please complete a 3rd party collection form using the link below.






Please note we are only required to retain certificates for 12 months after which time they may be destroyed to comply with JCQ regulations.  Once collected you should keep your certificates safe as you are likely to need them to prove your qualifications for further education or employment. The Examination Boards will charge a significant fee of approximately £45 each should you need a replacement certificate.

3rd party certificates collection form PCHS Exam Certificate Collection Card


Lost or Replacement Certificates

If you were a student at PCHS and have lost your certificates unfortunately we are unable to replace them.  For replacement documents please contact the awarding bodies via the following links:




If you completed examinations with an old awarding body that no longer exists i.e NEA or LEAG  please use this link here to find out who to contact for replacement documents.

Student and Parents – Important Exam Regulation Information

Please click the relevant links below to view JCQ (Joint Council for Qualifications) information relating to examination rules and regulations for  2012/20.

Information for candidates – onscreen tests (2)

Information for candidates – Privacy Notice – December 2018

Information for candidates – written exams (2)

Information for candidates _ NEA 1920

Information for cands_cswk.1920

JCQ Social Media Final 2018-9

No Mobile Phones Poster 2017

Warning to Candidates 1718

Exam malpractice

‘Malpractice’, means any act, default or practice which is a breach of the Regulations or which:

  • gives rise to prejudice to candidates; and/or
  • compromises public confidence in qualifications; and/or
  • compromises, attempts to compromise or may compromise the process of assessment,the integrity of any qualification or the validity of a result or certificate; and/or
  • damages the authority, reputation or credibility of any awarding body or centre or any officer, employee or agent of any awarding body or centre.

If you wish to read the full JCQ statement please read this document  JCQ Definition of Malpractice

In the summer 2019 series the awarding bodies issued 3000 penalties for malpractice, an increase of 11% from the previous year – the most common penalty was for the possession of a mobile phone in an exam room. The penalty for possession of a mobile phone in the exam room will result in a mark of zero being awarded for that exam paper even if it is turned off and not intended to be used.  There has been a national reported increase in engaging in social media posting around exams such as posting exam materials or claiming to have possession or access to live materials was seen and this has resulted in OFQUAL action against students and prosecution could occur.   Students have a responsibility to report any social media information about exams to the school and to not engage in the posting, commenting or sharing of any information even if they believe it to be false.

Plagiarism in coursework and NEA essays is also a form of malpractice and awarding bodies are using technology in the same way that Universities in the use of platforms such as ‘Turnitin’ to ensure submitted work is the candidates own.

If you wish to know more about ‘How not to practise malpractice’, AQA have published an informative 35 minute podcast around the issues and the link to listen in is here


Examinations Handbook

Please click the link below to see our Parent and Candidate Exam Guide which answers the most frequently asked questions regarding the examinations process.

Parent & Candidate Exam Guide


If you have any queries or concerns relating to examinations please contact  Ms R Boyles, Examinations & Cover Manager